Last Updated: August 28, 2026
At DigiMexa, we aim to provide professional and reliable digital marketing services. Since our services may involve customized work, research, strategy, time, and resources, refunds are handled according to the circumstances of each project.
Cancellation
Clients may request cancellation by contacting us at inf@digimexa.com.
Cancellation requests will be reviewed based on the status of the project and the services already performed.
Refunds
If a refund is approved, the amount may depend on the work already completed, resources used, and costs incurred for the project.
Services that have already been completed or delivered may not be eligible for a refund.
Digital Marketing Services
SEO, marketing campaigns, advertising management, strategy development, content creation, and other customized services may become non-refundable once work has started or resources have been allocated.
Third-party advertising costs are separate from DigiMexa’s service fees and may not be refundable by DigiMexa.
Payments Through PayPal and Stripe
Payments may be processed through PayPal or Stripe. Any approved refund will generally be issued through the applicable original payment method.
The time required for a refund to appear in your account may depend on the payment provider.
Project Delays
Clients are responsible for providing required information, approvals, and access in a timely manner. Delays caused by missing information or approvals may affect project timelines.
Disputes
If you have a concern regarding our services, please contact us first so we can review the matter and attempt to find a reasonable solution.
Email: inf@digimexa.com
Policy Updates
DigiMexa reserves the right to update this Refund & Cancellation Policy when necessary. Changes will be published on this page.